McKinsey recently released a study on the topic of co-creation, The Next Step in Open Innovation. The abstract says, “The Internet and new social-networking technologies are allowing companies and their customers to interact with unprecedented levels of richness. Some leading organizations are using this opportunity to draw customers into the heart of the product-development process.” However, they also caution, “Cocreating products and services with customers, however, is uncertain territory fraught with challenges and questions—for instance, who owns the resulting intellectual property?”
I think reaching out to customers and the wider internet is a great idea. Cisco’s I-Prize is a wonderful example. Cisco has launched a contest and invited the world to give it great ideas. The winner gets to join Cisco and is funded to make the idea real. This is a smart move but we do not want overlook another important source of innovation, those within our own enterprise.
A number of years ago a major manufacturer launched a search to find best practices to reduce costs at their plants, only to discover that these best practices were operating within their own plants but they did not have an effective means to discover this knowledge. Now with the tools of enterprise 2.0 we can look more effectively inside the organization, as well the wider web. This is a goal at Connectbeam, to help firms discover the innovation within. Intellectual property and some of the other issues with co-creation outside the organization are greatly simplified when we look inside.

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Posted by: stefanie | September 27, 2010 at 11:58 PM
I think reaching out to customers and the wider internet is a great idea. Cisco’s I-Prize is a wonderful example. Cisco has launched a contest and invited the world to give it great ideas. The winner gets to join Cisco and is funded to make the idea real. This is a smart move but we do not want overlook another important source of innovation, those within our own enterprise.
Posted by: shoes | May 12, 2011 at 01:12 AM
This is a goal at Connectbeam, to help firms discover the innovation within
Posted by: sole | July 11, 2011 at 12:21 AM
This is a goal at Connectbeam, to help firms discover the innovation within
Posted by: okdunks | August 03, 2011 at 07:52 PM