Today, Wall Street Journal, tech section carried an article on the use of Social Bookmarking inside enterprise.
The article by Michael Totty features ConnectBeam as one of the startups, and outlines some excellent use cases and business value for enterprises.
Jeff Nolan from SAP, was also interviewed for the article, chimes in with his support for why this is slated for mainstream adoption inside enterpirse. He talks about ConnectBeam and Cogenz as two of the applications that he is testing.
Excerpt from the article:
To understand how social bookmarking works, imagine you're on a corporate team doing research on outsourcing. Your assignment is code-named Project Overseas. Typically, you'd do a Web search and perhaps save relevant documents to your computer's working folder. Each file would have whatever name is on the document -- making it hard to find any particular document when you want to call it up later.
With social-bookmarking software, when you find a page that's worth keeping, you click on the bookmarking button, and a window pops up that allows you to create whatever tags you want to assign to that document. The idea is to identify files with words that reflect a document's meaning to you, even if the term isn't in the document itself. For one document, it could be "Project Overseas," "India" and "call center." For another, it could be "Project Overseas," "Romania" and "software."
Afterward, you can click on the "tags" button and see a list of all the tags you've created. You can easily pick out the documents you need.
What's more -- and this is where the "social" part comes in -- you can see the lists of tags created by other people on the system. You can see who else has tagged the same documents you've tagged. Or you can pick anybody on the system, such as your boss, and see what he or she has thought worthy of tagging.
Article is titled:
Information Found - and Shared.
Social bookmarking can help workers find information and share it.
It appears in the print edition of WSJ, but can also be found online here. Subscription to WSJ is needed to view it online.
